Glass repair runs on insurance volume and same-day service windows. TMI builds the claim intake, parts ordering, scheduling, and billing systems that move jobs from call to complete without the phone tag.
Customer calls with a broken windshield and wants it done today. If your claim processing takes 24 hours and your parts order takes another day, someone else gets the job. Speed is the product.
Getting authorization from an insurance company involves the right info, the right forms, and someone on your team to chase it. When that breaks down, the tech sits idle and the customer waits.
A windshield for a 2019 F-150 with rain sensors is not the same as one without. When the wrong part shows up, you're rescheduling a same-day job and explaining it to a customer who already took time off work.
Fleet accounts and property managers expect consistent pricing, invoicing, and documentation. When that's managed manually, billing errors and missing invoices cost you accounts that took years to build.
Built for glass and window repair shops processing 10 to 200 jobs per week. Handles insurance, parts, scheduling, and billing without manual work at every step.
Customer submits claim info online or by phone. System pulls vehicle data, checks insurance coverage, and generates the authorization request automatically - no manual data entry.
VIN decoded on intake so parts orders match the exact vehicle spec - sensor type, tint level, OEM vs. aftermarket. Right part ordered the first time, every time.
Mobile jobs scheduled based on tech location, drive time, and parts availability. Schedule rebuilt automatically when parts are delayed or a job runs long.
Tech photos vehicle condition before and after installation. Attached to job record and insurance file automatically. Reduces liability on chips, scratches, and calibration disputes.
Fleet customers billed at contracted rates with consistent invoice formatting. Monthly summaries generated automatically. No more end-of-month scramble to reconcile fleet paperwork.
Jobs requiring camera or sensor recalibration flagged at intake. Calibration steps documented per job and included in the final invoice and insurance paperwork automatically.
Beyond the systems, TMI installs entire offices, staffed by digital workers that own a whole function end to end and run inside the same operating layer. Start with the one that fixes your most expensive problem.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.