Courier Fleets

Every pickup. Every drop. Every minute tracked.

Courier speed and accuracy determine whether customers come back. TMI builds the intelligent infrastructure that dispatches on-demand pickups, tracks every run, and invoices automatically at delivery - so your operation scales without scaling headcount.

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The Problem

Courier operations run on speed and accuracy - both of which break down when dispatch is manual.

The fleets that lose accounts aren't slower drivers. They're losing on response time, tracking visibility, and billing accuracy.

On-demand dispatch is reactive, not intelligent

When a pickup comes in, the right driver isn't always obvious - it depends on location, load, and what else is queued. Manual dispatch gets it right most of the time. AI gets it right every time, instantly.

Customers can't see where their package is

If a customer has to call to find out where their courier is, you're behind. Real-time tracking isn't optional anymore - it's expected.

Billing is manual and prone to errors

Courier billing involves mileage, wait time, fuel surcharges, and special handling fees - all calculated manually per job. Errors erode margin and create disputes.

What TMI Builds

Six systems. One operating layer.

TMI builds the intelligent infrastructure that connects every function of your courier fleets operation into a single layer that runs without constant manual management.

On-Demand Dispatch Automation

Instant driver assignment based on position, load, and queued stops. New pickups dispatched in seconds without a dispatcher making calls.

Real-Time Customer Tracking

Automated tracking links sent at pickup confirmation. Customers see where their courier is without calling your office.

Proof of Delivery & Documentation

Digital POD with photo, signature, and timestamp - delivered to the customer and filed automatically without a manual step.

Automated Billing

Invoice generation at delivery with mileage, wait time, and surcharges calculated automatically from the run data.

Driver & Fleet Management

Driver availability tracking, vehicle assignment, and performance monitoring in one place.

Customer Portal & Reporting

Customer-facing tracking portal and automated delivery reporting so key accounts can see their own data without calling you.

87%

Faster dispatch response time with AI assignment vs. manual dispatcher decision

12%

Average billing recovery improvement from automated surcharge calculation

3.2hrs

Daily dispatcher time recaptured through automated routing and communication

14 days

Average deployment time for courier dispatch and billing automation

The digital workforce

Hire an office, not a tool.

Beyond the systems, TMI installs entire offices, staffed by digital workers that own a whole function end to end and run inside the same operating layer. Start with the one that fixes your most expensive problem.

Sales Office

Answers every lead, qualifies it, books the job, and never lets a follow-up slip.

Dispatch Office

Estimates, schedules, dispatches, and keeps the customer updated, so the board fills itself.

Customer Success Office

A front desk that never closes. Calls, texts, chat, and reviews answered and resolved.

Back Office

Invoicing, AR, collections, and bookkeeping, run for you so the money side never slips.

Operations Office

Scheduling, documentation, vendors, and job costs coordinated so work routes itself.

Executive Office

A chief of staff for the owner. The numbers and decisions you need, on your phone each morning.

See the full digital workforce →