Apartment maintenance teams run on radio calls, sticky notes, and institutional memory. TMI builds the dispatch and tracking layer that tells every technician what to do next and tells every manager what is actually done.
Apartment maintenance runs on urgency that is never ranked. Everything feels like an emergency until you look at the list and realize nothing has an owner.
You have three techs in the field and no clear picture of who is where or what they are working on. Assignments happen by phone and the status lives in someone's head.
Every day a vacant unit sits unturned is revenue you do not collect. When the work order to clean, repair, and inspect a unit lives in three different places, days disappear.
The same HVAC unit in building four breaks every six months. Without a history of what was done and when, every repair starts from scratch instead of fixing the root problem.
Built for apartment maintenance teams managing multiple properties who need every technician coordinated and every unit tracked in real time.
New requests get assigned to the right technician based on skill, location, and current workload. No more round-robin phone calls to figure out who can take the next job.
Every step of a unit turn is logged from initial inspection to final sign-off. Property managers see exactly where each vacant unit stands without walking the property or calling the lead tech.
Daily routes are built around property locations and job types so techs spend less time driving and more time working. The system accounts for parts availability before sending someone out.
Every repair, every part used, every contractor called is tied to a specific unit. When that same unit needs work again, the full history is there in 10 seconds.
Filter replacements, roof inspections, and equipment checks are scheduled automatically. The system generates the work orders before something fails rather than after a tenant complaint.
Tenants receive automated updates when their request is received, assigned, and completed. Fewer calls to the office means more time for your team to do actual maintenance work.
Beyond the systems, TMI installs entire offices, staffed by digital workers that own a whole function end to end and run inside the same operating layer. Start with the one that fixes your most expensive problem.
Start with The Audit. One session to map your workflows, find the highest-leverage problems, and build your plan.